Import duties, taxes and charges are not included in the item or shipping cost. We will declare the item as a sample and a low value to avoid too much tax. But sometimes in some countries, the customs officer may be very strict and we cannot account any customs fee, so please check it out the customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation. Order Cancellations We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details: Our Cancellations Policy 1. Orders canceled within 24 hours of payment confirmation will be eligible for a full refund. 2. Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price. 3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost. 4. Once your order has been shipped, it can no longer be canceled.
Leaving a neutral or negative feedback cannot thorough solve your problems. Please contact us before leaving a neutral or negative feedback. As a serious and responsible seller, we will try our best to solve your problem.
Once again, thank you for ordering dresses in our store and hope you like your purchase here. Your comments are of great importance in our business success. If you are satisfied with your purchase and our sales service, please take a minute to leave us a positive feedback with an overall Detailed Selling Rating.our wedding dress factory is a professional & brand name factory in China for 10 years. We supply wedding dresses, evening dresses, prom dresses, cocktail dresses, bridesmaid dresses, Because of our high quality control, best sales service, fast delivery time and competitive price, our dresses are sold very well in lots of countries (such as America, Canada, Mexico, Brazil, Russian Federation, England, Chile, Australia, etc.) We are flexible and can make dresses according to your requirements.