Dear Valued Buyer, Thanks for shopping at silver moonlight Wedding Dresses! In order to give you a better shopping experience, Please kindly be noted the following info: 1.About buyer’s info: In order to ship your parcel timely, please kindly be sure the shipping address, receiver’s full name, phone number, and zip code you fill is correct and no wrong. For Brazil buyers, please kindly tell your tax number (CPF No.) when you order, or parcel will not be shipped. 2. About size: About the size, please dont reply on your usual size, it’s better to take measure of yourself and choose the correct size from our size chart at product page. As us or uk size is different from our size chart. 3. Tax fees and customs problem: For buyer from these countries (Brazil, Russian, Portugal, Spain and other remoted address), Please kindly tell the declare value when you order, or declare value will be filled by shipping company they usually make. For any tax fees, penalties and extra remoted fees, which we are not responsible for, buyer will pay it themselves. We’ll try to help you to get easy and smoothly customs clearance, but sometimes tax fees and penalties are unavoidable. Buyer will be responsible for all the parcels refused to receive and caused return shipping cost and extra loss if any. Any return and exchange are unaccepted caused by buyer problem or customs clearance problem.
It does not include gloves,veil and petticoat. custom made size please contact us and refer to the bottom measurements guideline
If you want the custom made, please choose any standard size when ordering, then write your measurements details in the message box when paying.
This is measure chart ,you can accordding to this pics to measure your size.
(4)From Hollow To Floor through the bust with shoes:__
(5)Shoulder to Shoulder:__
If the dress have the strap or the sleeve,we still need other size:(if you dont know how to measure please contact us.)
(8)Shoulder Point to Wrist:__
(9)Shoulder to Bust:__
If post to BRAZIL, please tell us the receiver CPF in the message box, without it, we can not post the dress, thanks for your understanding.
When you place an order, we will offer you all the shipping methods for you to select, usually we select a safe,quick and cheap method for you and tell you the estimated delivery time. But sometimes we can not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your products is inspected. Usually it will not produce customs fees and some other extra fees for you because we will write a low value for the package. But sometimes it can not be avoided, they may collect the fees at time of delivery, that is your duty for importing products to your country, we will not refund shipping charges for refused shipments.
Please don’t hesitate to contact us if you have any questions or concerns before or after your purchase. We hope your 100% satisfaction.
Sizing or fit Issues
As all of our dresses are hand-sewn and custom tailored, the finish gown may vary by approximately +/- 1 inches in the specified measuerments.
To ensure that your dress will still fit you perfectly, our tailors have created all of our dresses with additional fabric in the seams to allow minor size modifications to be easily. If you find the dress is not suitable for you and have any question, please feel free to contact us directly.
Sometimes there wil be color differences because of the different PC monitor, lighting, background, and some other reasons, if you are very very strict in the color, please cotnact us firstly, we will try to meet your requirements.
At last, we will you happy shopping on our website. If you have any question, please feel free to send emails to us. We will try to answer you as soon as possible. If you have any urgent things, welcome to contact us BY:
1. As an honest seller, we guarantee the dress will be 90%-95% same as original picture shown. If you want 100% exactly same, please forgive. No two exactly same leaves in the world. We can not guarantee, so please do not place the order if you still insist 100% similarity. Thanks for your undertstanding.
2. The wedding dress does not include any accessaries such as veils, gloves, petticoat inside and so on. Bidding is only for the dress! If you want accessaries, please contact us!
3. We suggest you choose lace up which is better to adjust the size to fit your body better.
4. Dress can be made in custom size, color, design. We strongly suggest you find a proffessional tailor to measure for you carefully following the Custom Measurements Guideline before buying a gown online.
5. No ready – made any dress. All the dress need to custom-made! The whole custom made process(from the date we receive your payment and measurements) will take 15-20 working days(Urgent orders except).
6. Before placing an order, please read all of our listings carefully, if you have any question, please feel free to contact us.
7. About dispute and feedback:
About dispute and positive feedback, we advise every buyer contact us firstly if there are any problem with the products and shipping, we will try our best to solve any problem for any buyer. Opening dispute or giving positive feedback is not the only way to solve problem, before you do, please contact us at first. Please kindly read the above info carefully before your purchase !
return and return policy
- Item must be returned within 7 days of accepting the delivery.
- No Refund: Over 7 Days still not returned.
- Product must be unworn and in the original condition even after tried on for fit and size.
- No Refund: Worn, Perfumed, Altered or without the original Brand&Labels.
- Not fit for you(with wrong size), the quality problem
- No Refund: Custom-made Petite or Plus Size and Made to your Specification.
- It is buyers’ responsibility to pay the return or exchange postage.
High Quality Dianond Crystal Sequins And Beaded
We are a professional wedding & evening dress design and manufacture company in China. We have first-rate designers and high technic and very careful workers. All of our products are made of top quality materials and meticulous workmanship. We produce Bridal dress, evening gowns, bridesmaid dresses, mother of the bride dress, prom dresses, flower girl dresses, cocktail dress, party dresses and so on. Also we sell some wedding accessaries such as bridal jacket, wedding veils, gloves, petticoat and so on. We are prond to provide you with the best quality products and customer services at the lowest possible price. Thank you for spending your time visiting our items. If you have any question, please feel free to contact us: